Shift2Rail logo A body of the European Union

Website Data Protection Notice

The information on the EU-Rail JU website is subject to the following:

  • a disclaimer;
  • a linking policy;
  • a copyright notice;
  • rules on personal data protection and information on the use of cookies on the website.
  1. Disclaimer

The Europe’s Rail Joint Undertaking (EU-Rail JU) maintains this website to enhance public access to information about its activities and initiatives. The EU-Rail JU’s goal is to keep this information timely and accurate. If errors are brought to its attention, the EU-Rail JU will do its utmost to correct them as soon as possible.

The EU-Rail JU accepts no responsibility or liability (including, but not limited to, any direct or consequential loss or damage that might occur to you and/or any other third party) arising out of, or in connection with the information on this site, including information relating to the documents it publishes.  The EU-Rail JU cannot be held liable for errors, inaccuracies or inconsistencies with regard to texts available on its website being different from the scientific and administrative documents officially adopted, issued or endorsed by its responsible governance bodies. In case of disagreement between the adopted text and the document made publicly available on the EU-Rail JU’s website, the official text will always prevail.

Information published on the EU-Rail JU’s website:

  • is supposed to reflect the information and state of knowledge available on the date it was adopted or endorsed;
  • is not necessarily comprehensive, complete, accurate or up to date;
  • is not to be interpreted as professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

It is the EU-Rail JU’s goal to minimise disruption caused by technical errors. However, some data or information on the EU-Rail JU’s website may have been created or structured in files or formats that are not error-free and the EU-Rail JU cannot guarantee that its service will not be interrupted or otherwise affected by such problems.

The EU-Rail JU accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the EU-Rail JU’s liability in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under such law.

  1. Linking policy

The EU-Rail JU encourages organisations and individuals to create links to its website under the following conditions:

  • links must not be used in a defamatory context;
  • links to the EU-Rail JU’s website should not be displayed in a manner which suggests endorsement of any commercial product or service or of any scientific or administrative output or of the information or text in the context of which it is published;
  • links should not confuse users of the other website as to the source of the content.  The EU-Rail JU should be fully acknowledged as a source or author of the relevant documents;
  • links to the EU-Rail JU’s website should not be displayed alongside advertising.

Some website pages link to other external websites. The EU-Rail JU is not responsible for the content of any pages referred to from its website.  Linking to another website should not be taken as an endorsement by the EU-Rail JU.  Users clicking and visiting another site are subject to the policies applicable to that site.

  1. Copyright notice

The content of this website includes text data and multimedia items such as texts, drawings, graphics, logos, icons, images, audio and video material, photographs, programmes and the technology described, which are protected by the provisions of national and international law applying to intellectual property.
These textual data and multimedia items are the exclusive property either of the EU-Rail JU and/or of their authors and beneficiaries. The intellectual property right holders waive their right to have their name or any other indication appear on the items which they supply for this website.
The user undertakes to respect the intellectual property rights held by the EU-Rail JU and third parties without prejudice to the rights and exceptions provided for by any binding provisions.
The reuse of any information of this website is authorised for commercial and non-commercial purposes, under the following conditions:

  • The re-user is obliged to acknowledge the source of the document;
  • The original meaning or the message of the documents should not be distorted;
  • The EU-Rail JU cannot be held liable for any consequence stemming from the reuse.

Reuse is understood as: “reproduction of textual data and multimedia items which are the property of the EU-Rail JU or of third parties and for which the EU-Rail JU holds the rights of use”.
The user undertakes not to delete or change the indications of the author or the source and not to seek to circumvent the technical measures put in place to protect documents and multimedia items, such as print or download restrictions and visible or invisible tagging. Any infringement may lead to civil and criminal proceedings.

Copyright © for the entire content of this website unless otherwise stated: the Europe’s Rail Joint Undertaking – EU-Rail JU. Re-use is authorised, provided that the EU-Rail JU is acknowledged as the source of the material. For individual documents, the general principle of re-use outlined above may be subject to specific conditions as indicated in individual copyright notices contained therein. Therefore, users are advised to refer to these individual copyright notices.

The EU-Rail JU logo is the exclusive property of the Europe’s Rail Joint Undertaking and is registered for the protection of industrial property as a trademark at the EUIPO. Its use is prohibited without the prior written permission of the EU-Rail JU.

  1. Your personal data and our web site

Some of the services offered on our website require the processing of your personal data. In such cases, links are available on those pages directing you to the specific information data protection notices about that processing activity.
The EU-Rail JU collects your personal information only to the extent necessary to fulfil a precise purpose related to our tasks as an institution (which are laid down in Regulation (EU) 2018/1725 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data by the Union institutions and bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (hereinafter ”the EUDPR”).
We use features of the website to collect personal data in the context of the EU-Rail JU activities. The activities processing of personal data carried out through these features are described in the relevant entries of the EU-Rail JU data protection records central register. The web pages containing those forms feature a link to relevant data protection privacy notices, which will give you more specific info, including on how long we keep your personal data and your data protection rights (you can already find general information on your rights on this page).

a. How do we use cookies

Cookies are small text files that are placed on your personal computer or on your mobile device when you visit a website.

We use cookies on our website for its technical functioning and, if you consent to it, to collect your browsing experience on our website for anonymised statistics, whose purpose is to improve our communication and the service we offer. You can find below instructions on how to manage your consent.

There are different types of cookies which are used for different purposes, including making the website work more efficiently (i.e. by remembering settings or information you have given) and helping EU-Rail JU in understanding how the website is used:

  • First party cookies: Those are cookies set by the website itself. Those cookies do not perform any tracking and are used for functional purpose.
  • Third party cookies: Those are cookies set by third party organisations (for analytics or advertising purpose). We use only Matomo Analytics third party cookie.
  • Session cookies : Those cookies are stored temporarily and destroyed when the visitor closes its session
  • Persistent cookies: Those cookies are saved on the computer and stay until they reach their expiry date.

b. EU-Rail JU and its cookies

Matomo analytics tool

EU-Rail JU uses Matomo, an open-source analytics platform hosted on the cloud infrastructure by Matomo.

Matomo analytics cookies are used to collect information about how visitors use our site. EU-Rail JU uses the information to compile reports and to help us improve the site. Cookies collect information in an anonymous form, including the number of visitors to the site, where visitors to the site come from and the pages they visit.

More information about Matomo Analytics and the EU’s General Data Protection Regulation (GDPR) compliance can be here

Cookies (from Matomo) enable the EU-Rail JU to track the following information about visitors. We use this information to prepare aggregated, anonymous statistics reports of visitors’ activity:

  • IP address (masked i.e. Matomo automatically anonymizes visitor’s IP addresses)
  • Location: country, region, city, approximate latitude and longitude (Geolocation)
  • Date and time of the request (visit to the site)
  • Title of the page being viewed (Page Title)
  • URL of the page being viewed (Page URL)
  • URL of the page that was viewed prior to the current page (Referrer URL)
  • Screen resolution of user’s device
  • Time in local visitor’s time-zone
  • Files that were clicked and downloaded (Download)
  • Links to an outside domain that were clicked (Outlink)
  • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the visitor: Page speed)
  • Main language of the browser being used (Accept-Language header)
  • Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header)
  • Language of the visited page
  • Campaigns
  • Site Search
  • Events

To improve the accuracy of the produced reports, information is also stored in a first-party cookie from our website and then collected by Matomo:

  • Random unique Visitor ID
  • Time of the first visit for the specific visitor
  • Time of the previous visit for the specific visitor
  • Number of visits for the specific visitor

Analytics data will not be shared with any other organisation for marketing, market research or commercial purposes. EU-Rail JU retains control of the data collected by storing the data in servers hosted on our Matomo dedicated server.
Matomo automatically anonymizes visitor’s IP address to protect user’s privacy.

By default, the browsing experience of website visitors is NOT tracked by Matomo tool. You may choose to consent to contributing your browsing experience on our website for us to produce anonymised statistics.

The first time you will visit our web site, a banner will appear on every page of the web site, informing you of the use of cookies and giving you the possibility to <accept> or <refuse> to be tracked for our anonymised and aggregated statistics.  A link is also provided to provide you with further information.



Once you accept you can always change your mind and revoke consent or renew your choice via a <Settings> tab available at the bottom left of every page. The consent has a maximum lifetime of 6 months after which the banner will appear again.




External websites’ cookies
The EU-Rail JU is active on several social media platforms. Our presence in social media communities strengthens our online presence and visibility.

In order to protect your privacy, our social media buttons to connect to those services do not set cookies when our website pages are loaded on your device, nor you are immediately redirected to social media or other websites. Each social media channel has their own policy on the way they process your personal data when you access their sites. If you have any concerns or questions about their use of your personal data, you should read their privacy policies (see link to their web pages below) carefully before using them.

YouTube: All videos available on EU-Rail JU website are embedded from EU-Rail JU official YouTube channel.  YouTube’s privacy-enhanced mode is enabled: this means that YouTube will not set cookies for a user who views a web page that contains a privacy-enhanced YouTube embed video player, but does not click on the video to begin playback. Moreover, the application of the privacy-enhanced mode implies that YouTube will not store personally-identifiable cookie information for playbacks of embedded videos. More info available on YouTube’s embedding videos information page. YouTube has its own privacy policies over which we have no control.

Twitter: by clicking on the Twitter icon on our website will re-direct you to the Twitter site, which has its own cookie and privacy policies over which we have no control.

LinkedIn: Similarly, by clicking on the LinkedIn button on our website, you will be re-directed to the LinkedIn site, which has its own cookie and privacy policies over which we have no control over.

Facebook: Clicking on the Facebook icon on our website will re-direct you to the Facebook site, which has its own cookie and privacy policies over which we have no control.

Wakalet: Clicking on the screenshot of the Wakalet social media story on our website will re-direct you to the Wakalet site, which has its own cookie and privacy policies over which we have no control.

Google Maps: Clicking on the location link of the events calendar item on our website or in events related articles or invitations you will be asked to agree before being re-directed to the Google Maps site, which has its own cookie and privacy policies over which we have no control.

How to control cookies from your browser?

Most browsers automatically accept cookies. You can prevent cookies from being stored on your computer or device by changing your browser settings instructions for most frequently used browsers are given below:
Firefox – Microsoft Edge – Internet Explorer – Chrome – Safari (IOS) – Chrome (Android)

Please note that in case you have disabled all cookies, you will be prompted the cookie banner at each visit of our website.

Do not track preferences
Do Not Track is a function that allows visitors no to be tracked  by websites for any purpose including the use of analytics services, advertising networks and social platforms. Matomo analytics tool supports the ‘Do not track’ feature and we will respect your choice and your browsing experience on our website will not be tracked for our anonymised statistics. Do not track options are available in a number of browsers including:

Firefox – Internet Explorer – Chrome – Safari – Opera

Restricted access to information
All analytics data communication is encrypted via HTTPS protocol and stored on a server hosted by the same hosting organisation as the EU-Rail website.

The analytical reports generated by Matomo can only be accessed by EU-Rail JU staff or by duly EU-Rail JU authorised external sub-contractors, who may be required to analyse, develop and/or regularly maintain certain sites.